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What is ITIL?
ITIL (Information Technology Infrastructure Library) is a framework of best practices for managing IT services. It helps organizations align their IT services with business needs, improve efficiency, and provide better customer satisfaction.
ITIL v4 Foundation
In-Person | Physical
Basic to Intermediate
2 Days | 20+ Hours
Unlimited Retakes
Single Course Promo
| original price | new student | Alumni |
|---|---|---|
| ₱ 18,000 | ₱ 4,000less | ₱ 5,000less |
Frequently Asked Questions
Key features of ITIL 4 Foundation
- Service Value System (SVS): ITIL 4 introduces the Service Value System, which encompasses all the components, activities, and processes needed to manage IT services. It includes guiding principles, governance, service value chain, practices, and continual improvement.
- Guiding Principles: ITIL 4 introduces seven guiding principles that guide organizations in adopting and adapting the ITIL framework. These principles include focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimize and automate.
- Service Value Chain (SVC): The service value chain is a key concept in ITIL 4, representing the series of interconnected activities an organization performs to deliver value to its customers. These activities include plan, improve, engage, design and transition, obtain/build, deliver and support.
- Practices: ITIL 4 introduces a holistic approach to practices, including both traditional ITIL practices and newer practices such as Lean, Agile, and DevOps. Practices provide organizations with detailed guidance on how to perform specific activities or achieve specific outcomes.
- Continual Improvement: Continual improvement is a core principle of ITIL 4, emphasizing the need for organizations to constantly assess and improve their processes, services, and practices.
Who is this training for?
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their
The course will help you to understand:
- how modern IT and digital service organizations operate
- how value streams increase speed and efficiency
- how cultural or behavioral principles guide work that benefits the wider organization
- how to use commonly-used service management terms and concepts
What are the prerequisites?
Basic IT Knowledge: Familiarity with IT terminology, concepts, and practices can be helpful. This includes understanding of IT infrastructure, systems, networks, and common IT processes.
Work Experience: While not mandatory, having some work experience in IT or related fields can enhance understanding and application of ITIL concepts. This could include roles such as IT support, systems administration, project management, or service desk operations.
Interest in IT Service Management: Individuals who are interested in improving IT service delivery, aligning IT with business goals, and enhancing customer satisfaction are likely to benefit from the ITIL 4 Foundation course.
Is the Certification Exam already included in the Course Fee?
The Certification Exam is not included in the Course Fee. The Course Fee only covers the cost of the training program. If you wish to obtain a certification upon completion of the course, you will need to pay the Certification Fee separately.
How and where to take the Certification Exam?
After the training, you make book your exam directly through PeopleCert.org
Online Proctored Exam (Facilitated by PeopleCert)
What is Microsoft Azure?
Microsoft Azure Fundamentals
In-Person | Physical
Basic to Intermediate
2 Days | 20+ Hours
Unlimited Retakes
Single Course Promo
| original price | new student | Alumni |
|---|---|---|
| ₱ 20,000 | ₱ 4,000less | ₱ 5,000less |
Frequently Asked Questions
Key features of Microsoft Azure Fundamentals
- Introduction to Azure: Overview of Microsoft Azure, its global infrastructure, regions, and availability zones.
- Core Azure Services: Understanding fundamental Azure services such as Virtual Machines, Storage, App Service, Azure Functions, and SQL Database.
- Azure Pricing and Support: Learning about Azure pricing models, support options, and Service Level Agreements (SLAs).
- Security and Compliance: Covering Azure security features, compliance offerings, data privacy, and trust center resources.
- Azure Identity and Access Management: Basics of Azure Active Directory, role-based access control (RBAC), and governance.
- Azure Management Tools: Introduction to Azure Portal, Azure PowerShell, Azure CLI, and Azure Resource Manager (ARM).
- Monitoring and Optimization: Overview of Azure Monitor, Azure Service Health, and Azure Advisor for monitoring, reporting, and optimizing Azure resources.
Who is this training for?
- For anyone who would like to learn about cloud Computing and cloud services.
- For IT Professionals who are tasked to work, manage and maintain Azure.
- For IT Professionals who would like to further advance their skills and portfolio.
What are the prerequisites?
- Familiarity with cloud computing is helpful but isn’t necessary.
- Understanding of network configurations, including TCP/IP, Domain Name System (DNS).
Is the Certification Exam already included in the Course Fee?
The Certification Exam is not included in the Course Fee. The Course Fee only covers the cost of the training program. If you wish to obtain a certification upon completion of the course, you will need to pay the Certification Fee separately.
How and where to take the Certification Exam?
Microsoft Azure Administrator
In-Person | Physical
Basic to Intermediate
3 Days | 30+ Hours
Unlimited Retakes
Frequently Asked Questions
Key features of Microsoft Azure Administrator
- Resource Management: Administering and monitoring Azure resources using Azure Portal, PowerShell, CLI, and Resource Manager templates.
- Virtual Machines: Provisioning, managing, and optimizing Azure Virtual Machines for various workloads.
- Networking: Configuring and managing Azure Virtual Networks, VPN gateways, ExpressRoute, and network security groups.
- Identity and Access Management: Implementing Azure Active Directory for user authentication, authorization, and RBAC.
- Monitoring and Governance: Utilizing Azure Monitor, Security Center, and policies for monitoring, alerting, and governance.
- Backup and Disaster Recovery: Implementing Azure Backup and Site Recovery solutions for data protection and disaster recovery.
Who is this training for?
- For anyone who would like to learn about cloud Computing and cloud services.
- For IT Professionals who are tasked to work, manage and maintain Azure.
- For IT Professionals who would like to further advance their skills and portfolio.
What are the prerequisites?
- Should have completed the Microsoft Azure Fundamentals course.
- Basic understanding of cloud computing concepts and services. Familiarity with virtualization concepts.
- Understanding of networking concepts like TCP/IP, DNS, firewalls, and virtual private networks (VPNs).
- Basic understanding of security principles and practices.
- Familiarity with scripting languages, especially PowerShell, as automation is a significant aspect of Azure administration can be an advantage.
Is the Certification Exam already included in the Course Fee?
The Certification Exam is not included in the Course Fee. The Course Fee only covers the cost of the training program. If you wish to obtain a certification upon completion of the course, you will need to pay the Certification Fee separately.
How and where to take the Certification Exam?
Single Course Promo
| original price | new student | Alumni |
|---|---|---|
| ₱ 20,000 | ₱ 2,000less | ₱ 3,000less |
What is AWS?
AWS Practitioner
In-Person | Physical
Basic to Intermediate
2 Days | 20+ Hours
Unlimited Retakes
Single Course Promo
| original price | new student | Alumni |
|---|---|---|
| ₱ 18,000 | ₱ 3,000less | ₱ 4,000less |
Frequently Asked Questions
Key aspects of the AWS Practitioner
- Introduction to AWS: The training provides an overview of AWS, including its global infrastructure, core services, and key concepts. It covers fundamental topics such as regions, availability zones, and edge locations.
- Core AWS Services: Participants learn about core AWS services across various categories, including compute, storage, networking, databases, security, and management tools. This includes services such as Amazon EC2, Amazon S3, Amazon RDS, Amazon VPC, AWS Identity and Access Management (IAM), and AWS CloudFormation.
- AWS Pricing and Billing: The training covers AWS pricing models, billing practices, and cost management best practices. Participants learn how to estimate costs, monitor usage, and optimize spending on AWS services.
- Security and Compliance: Participants gain an understanding of AWS security best practices, compliance programs, and tools for securing AWS resources. This includes topics such as shared responsibility model, data encryption, identity management, and compliance certifications.
- Architectural Principles: The training introduces architectural principles for designing resilient, scalable, and cost-effective solutions on AWS. Participants learn about key design considerations, such as scalability, elasticity, fault tolerance, and high availability.
Who is this training for?
- For anyone who wants to gain a foundational understanding of AWS and cloud computing.
- For IT Professionals who are tasked to work, manage and maintain AWS.
- For IT Professionals who would like to further advance their skills and portfolio.
What are the prerequisites?
- Familiarity with cloud computing is helpful but isn’t necessary.
- A basic understanding of basic networking wired and wireless or networking fundamentals.
Is the Certification Exam already included in the Course Fee?
The Certification Exam is not included in the Course Fee. The Course Fee only covers the cost of the training program. If you wish to obtain a certification upon completion of the course, you will need to pay the Certification Fee separately.
How and where to take the Certification Exam?
Meet your Industry Experts
In pursuit of quality, we at Inventive Media guarantees that all training courses offered at our center are carried out by qualified and experienced certified professionals who have worked in their specialized fields for many years.
