Promos
Schedule

Ritche Villarico

CoE, MCT, MCSA, MCP MCITP, ITILv3, ...

Languages

Filipino | English

Skills

Active Directory, Windows Server, DNS, System Administration, Network Administration, Troubleshooting, Technical Support, Windows 7 Operating System, VPN, Firewalls, Cisco Technologies, TCP/IP, Network Security, Servers, Customer Service, DHCP, Linux, Cloud Computing, Virtualization, DHCP, ITIL, Telecommunications

Professional Experiences

ITIS Information Techecnology Infrastucture Specialist – Royal Caribbean Cruises, Ltd.
November 2013 – April 2016

  • Supports IT Hardware and Software Application
  • Systems and Application Monitoring
  • Support for all certified applications
  • Assembles and configures basic network components and associated services
  • Participates in the computer set-up and breakdown for embarkation processing
  • Ensures all PC’s have software installed as per Shipboard Operations database
  • Runs and prepares required reports and metrics from a variety of systems, as requested
  • Works with shipboard staff to identify and document improvements in shipboard systems
  • Prepares Landed Goods Advice (LGA) documentation and packing for all IT related equipment

Assistant Manager IT – Royal Caribbean Cruises Ltd.
March 2017 – Present

  • Supervise a team of Shipboard IT
  • System Enhancement and Change
  • Management implementation
  • Leads Projects(Shoreside/Shipbpard) initiatives
  • Train and Mentor ITIS Team members.

Shipboard IT Manager
March 2017 – Present

  • Supports IT Hardware and
  • Software Application
  • Systems and Application Monitoring
  • Support for all certified applications
  • Assembles and configures basic network components and associated services
  • Participates in the computer set-up and breakdown for embarkation processing
  • Ensures all PC’s have software installed as per Shipboard Operations database
  • Runs and prepares required reports and metrics from a variety of systems, as requested
  • Works with shipboard staff to identify and document improvements in shipboard systems
  • Prepares Landed Goods Advice (LGA) documentation and packing for all IT related equipment

Global Service Desk – Windows – Stefanini
2011

Laboratory Support Engineer – Synnex Concentric Corp
May 2009 – Apr 2011

Senior Server Admin Wintel – Fidelity National Information Services
2011 – 2012

Application Support Analyst – Comcast Cable
October 2012 

Lecturer 4 – Part Time – Far Eastern University – East Asia College
May 2012 – March 2013

Offshore Remote Systems Engineer – Architel
March 2012 – October 2013

Education

Far Eastern University – East Asia College

Certifications

  • Microsoft Certified Trainer – March 2016