Ritche Villarico
Languages
Filipino | English
Skills
Active Directory, Windows Server, DNS, System Administration, Network Administration, Troubleshooting, Technical Support, Windows 7 Operating System, VPN, Firewalls, Cisco Technologies, TCP/IP, Network Security, Servers, Customer Service, DHCP, Linux, Cloud Computing, Virtualization, DHCP, ITIL, Telecommunications
Professional Experiences
ITIS Information Techecnology Infrastucture Specialist – Royal Caribbean Cruises, Ltd.
November 2013 – April 2016
- Supports IT Hardware and Software Application
- Systems and Application Monitoring
- Support for all certified applications
- Assembles and configures basic network components and associated services
- Participates in the computer set-up and breakdown for embarkation processing
- Ensures all PC’s have software installed as per Shipboard Operations database
- Runs and prepares required reports and metrics from a variety of systems, as requested
- Works with shipboard staff to identify and document improvements in shipboard systems
- Prepares Landed Goods Advice (LGA) documentation and packing for all IT related equipment
Assistant Manager IT – Royal Caribbean Cruises Ltd.
March 2017 – Present
- Supervise a team of Shipboard IT
- System Enhancement and Change
- Management implementation
- Leads Projects(Shoreside/Shipbpard) initiatives
- Train and Mentor ITIS Team members.
Shipboard IT Manager
March 2017 – Present
- Supports IT Hardware and
- Software Application
- Systems and Application Monitoring
- Support for all certified applications
- Assembles and configures basic network components and associated services
- Participates in the computer set-up and breakdown for embarkation processing
- Ensures all PC’s have software installed as per Shipboard Operations database
- Runs and prepares required reports and metrics from a variety of systems, as requested
- Works with shipboard staff to identify and document improvements in shipboard systems
- Prepares Landed Goods Advice (LGA) documentation and packing for all IT related equipment
Global Service Desk – Windows – Stefanini
2011
Laboratory Support Engineer – Synnex Concentric Corp
May 2009 – Apr 2011
Senior Server Admin Wintel – Fidelity National Information Services
2011 – 2012
Application Support Analyst – Comcast Cable
October 2012
Lecturer 4 – Part Time – Far Eastern University – East Asia College
May 2012 – March 2013
Offshore Remote Systems Engineer – Architel
March 2012 – October 2013
Education
Far Eastern University – East Asia College
Certifications
- Microsoft Certified Trainer – March 2016